> ## Documentation Index
> Fetch the complete documentation index at: https://docs.inklink.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> How to contact InkLink support and expected response times.

If you need help with an integration or production issue, contact the InkLink team through your shared support channel.

<Info>
  We add customers to an **InkLink support Slack channel** so you can reach the team directly. Ask your InkLink contact if you still need an invite.
</Info>

## Response times

| Issue type        | Target response time |
| ----------------- | -------------------- |
| Critical issues   | 2 hours              |
| General questions | 24 hours             |